This job ad has been posted over 40 days ago...


Full-time System Engineer

at confidential in Dubai

Job Description

•Provide support to users of desktops, laptops, printers, scanners. Knowledge of Active Directory
•Supporting users by providing a timely and clear indication of the nature of the incident, theestimated time to completion, and possible interim alternatives without dropping theresponsibilities along with the Service desk team.
•Diagnosing, verifying, recording and reporting equipment and system non-performance ordowntime working along with the Enterprise support teams
•Provide Telephony and Unified Communications support to end users (IP Telephony, Jabber, and Video Calling).
•Provide support on Wired and Wireless connectivity to end users Coordinate with hardware support vendors and ensure replacement / provision of standby forthe failed hardware system / component
•Ensuring a standard operating system with all required applications for all users (based onexisting and future policies of LMIT) Support for all LMIT approved software including installation, troubleshooting, re-install, re-configuration etc.
•Managing mail clients including configurations Installation and Troubleshoot desktop / laptop operating system problems
•Configure & update antivirus software
•Patch management for desktops – ensure critical patches are updated on schedule as defined byIT team.

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Published at 03-04-2016
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