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Full-time Quality Assurance Analyst Required

at confidential in Dubai

URGENTLY REQUIRED: QUALITY ANALYST to perform quality evaluation of various transactions, including but not limited to, calls, emails and Trouble Tickets from the recording system based on weekly/ monthly targets agreed and assigned by QA Manager and prepare in-depth analysis from monitoring activity. Audit the sample evaluations monitored by partner Quality team to find out the variance. Highlight any quality, product and process related issues to relevant teams and follow up until these observations are completely addressed. Job Type: Full-time Required experience: Quality Assurance Analyst: 1 year Required license or certification: preferred Required education: Bachelor’s Required language: English & Arabic.

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Published at 31-05-2016
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