This job ad has been posted over 40 days ago...


Full-time Reservation Agent / Reservation Officer Required

at confidential in Dubai

Under the direction of the Reservations Manager, maximize hotel revenue and guest satisfaction. The job incumbent works in line with the hotel’s guidelines and business plan, and corporate guidelines and service concepts.

You will be responsible to:-
– Greet guests over the phone in a friendly, courteous manner, record reservation information accurately, handle all special requests appropriately, utilize guest history files for personalized service at the hotel and maximize customer satisfaction and hotel revenue by promoting hotel restaurants and other services and facilities to the guests.
– In this position, a good command of the English language is essential and minimum 1 years experience in Reservations Department.
– Excellent computer skills, Opera experience is an advantage.
– Selected candidate must demonstrate professional attitude, approachable and be used to work with a flexible schedule.

send your CV to:

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Published at 15-07-2016
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