This job ad has been posted over 40 days ago...
10

applicants

Full-time Sales Ambassador Required

at confidential in Dubai

There are 4 levels within the Sales Person Job Family. Level 1 – Sales Associate, Level 2 – Sales Representative, Level 3 – Sr. Sales Representative and Level 4 – Sales Ambassador

JOB PURPOSE STATEMENT:

The Sales Ambassador is responsible for maximizing sales through excellent customer service, product knowledge and team work. Sells floor merchandise and/or assists customers with purchases, orders, and/or deliveries, as required. Restocks shelves and maintains merchandising and visual display standards. Implements stock control and security procedures and maintain appropriate records.

JOB SIZE/DIMENSIONS:

Financial: Assigned Sales Targets

No. of Employees Supervised:

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. SALES GENERATION

Reach and exceed section and outlet sales targets by committing to the team target
Promote maximum sale of merchandise by understanding customer needs, explaining features and benefits, overcoming objections, selling add-on merchandise.
Give alternative products when out of stock situations arise.
Promote link, bridge sales and up selling techniques.
Adhere to the department discount policy.
Make use of all promotions and events inside and outside the shop to increase sales.

2. CUSTOMER SERVICE

Ensure 100% compliance to Paris Gallery high standards of customer service (PG signature)
Promoting the luxury club card and assure the full awareness of all the clients about the features & benefits of the program, through driving promotions and points redemptions.
Greet customers as per Paris Gallery standards.
Personally acknowledge all customers you see.
Offer refreshments to all customers.
Keep all promises made to customers.
Refer back to customers within 24 hours of query.
Keep customer database up to date.
Follow up all customer repair issues (watches/accessories/sunglasses).
Answer telephones timeously and take accurate messages.
Escort all customers to the cash desk on closing a sale.
Offer gift wrapping services to all customers.


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Published at 01-09-2016
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